ISO 9001 published by ISO (the International Organisation for Standardisation) is defined as the internationally recognised standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1 million certificates issued to organisations in over 170 countries. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and overall continual improvement in performance, efficiency and customer service. Using ISO 9001 ensures ML Doctors’ commitment to high standards of service , integrity, technical expertise and professional standards ensuring that all our client requirements are consistently met.

ISO 27001 is an international standard on how to manage information security and details requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS) – the aim of which is to help organisations make the information they hold more secure.
For your peace of mind, ML Doctors are independently audited by ISO approved external auditors where in-depth assessments of our Quality and Information Management Systems are carried out.